The Visit Dock Chrome extension lets you record digital visits while you browse an online store. Pick the location, mark the brands and products you find, and the visit lands in Visit Dock next to your on site visits.
The download and the installation guide live inside the platform. Sign in with your Visit Dock account to reach them.
VisitWebDock is the Visit Dock Chrome extension for recording digital visits to online stores. The user opens the extension on an e-commerce page, picks the location, selects the brands from their workspace catalogue and marks the products found. The visit is stored in Visit Dock next to on-site visits and feeds the same reports, charts and health score.
| What it is | A Chrome extension that records digital visits to online stores, built into Visit Dock. |
|---|---|
| Who it is for | Trade marketing and sales teams and field marketing agencies auditing brand presence in retail. |
| What it costs | It is included with Visit Dock, which costs €480 per year with workspace and 3 users, plus €120 per year per additional user, excluding VAT. |
| Requirements | Google Chrome and an active Visit Dock account. |
| How to install it | Download a ZIP package inside the platform and load it into Chrome in developer mode. It takes about five minutes. |
| How long setup takes | Installation and authorisation take under five minutes per computer. |
| Does it store your password | No. It uses a token valid for 90 days, issued only after explicit authorisation and revocable at any time. |
Retail is no longer only physical. If your team already audits the shelf in store, it makes sense to audit the digital shelf too, with the same criteria and in the same place.
Digital visits feed the same reports, charts and health score as on site ones. There are no two systems to reconcile.
Record as you browse. No need to take notes and write them up somewhere else afterwards.
The same brands and products from the workspace catalogue, so the numbers are comparable across channels.
By analysing several brands in one session you learn which brands share space with yours online.
If the online store does not exist in the workspace yet, you can create it without leaving the extension.
Every digital visit is available through the API and in PDF reports, like any other visit.
Three steps, without leaving the page you are looking at.
Navigate to the product or category page you want to analyse and click the extension icon.
Search the location by name and select the brands from your catalogue that you are analysing on that page.
For each brand record the products found and the state of each one. The visit shows up in Visit Dock straight away.
| Physical visit | Digital visit | |
|---|---|---|
| Where it happens | On site, in the application | In the browser, on the online store |
| Who records it | The user in the field | The same user, from Chrome |
| What it captures | Checklists, photos, incidents | Brands and products present on the page |
| Where it is stored | The location's visits | The location's visits, marked as Digital |
| Counts in reports | Yes | Yes, in exactly the same way |
The Locations listing has a With digital visits filter and a badge on each card with the number of visits recorded this way.
The extension is designed to store no credentials and to never gain access without an explicit action from you.
Authorisation runs through a Visit Dock screen. The extension only receives a token, valid for 90 days.
The token is only issued after you click Authorise. No extension can obtain it silently.
Sign out in the extension and the token immediately stops being accepted by the server.
The extension only sees data from your account active workspace, with your own role permissions.
| Browser | Google Chrome |
|---|---|
| Account | An active Visit Dock account, in a workspace with a valid licence |
| Permissions | Permission to create visits in the workspace |
| Catalogue | Brands configured in the workspace, so you can select them |
| System | Windows, macOS or Linux |
The extension is opened by you, when you decide to record a visit, and what gets stored are the brands and products you mark. Browsing history is not collected.
Yes, the extension is installed per browser. Authorisation is done once per installation and lasts 90 days.
Yes. The extension does not depend on the site you are viewing: you are the one who picks the location, the brands and the products.
They do. To Visit Dock they are ordinary visits, only with the channel marked as digital.
You can create the location from the extension itself, without interrupting the recording.
The extension is included with Visit Dock at no extra cost.
The installation guide takes less than five minutes and requires no technical knowledge.
Download and install